Nirvana Oasis Zero-Gravity Massage Chair – Return & Refund Policy
We’re all about comfort, but let’s keep it real for a sec. The Nirvana Oasis Zero-Gravity Massage Chair isn’t exactly a T-shirt you can return because the colour looked different on your phone. It weighs 60 kilograms — which means moving it around is less “pop it in the boot” and more “phone a friend with biceps.”
Shipping it doesn’t come cheap, and neither does sending it back.
Return Window
Yes, you can return it within 7 days — no hard feelings.
The Fine Print (in plain clothes):
- If the chair arrives and something’s genuinely wrong? That’s on us, we’ll sort it.
- If you simply change your mind? Cool, but the costs come knocking.
- R800 (bank transaction fees – eish, banks…)
- R1,350 (the original cost of hauling this 60kg legend safely to you)
- R1,350 (the cost of hauling it all the way back again)
Total: R3,500 before the first massage setting even says hello.
Condition of Return
We’ll only take it back if it’s still in its original packaging, looking as fresh as it did when it left us — no scratches, no chips, no vibes. Think of it like trying to return a bakkie with muddy tyres.
Bottom Line
- Faulty = we fix it.
- Buyer’s remorse = you cover the adventure costs.
Because a chair this good deserves commitment — and because, honestly, a 60kg throne doesn’t Uber itself.
Customer Acknowledgement
I, the undersigned, acknowledge that I have read, understood, and agree to the terms of the Nirvana Oasis Zero-Gravity Massage Chair Return & Refund Policy.
By confirming your purchase of our Nirvana Oasis Zero-Gravity Massage Chair, you accept and agree to the above terms and conditions as laid out in terms of the purchase/return of the Nirvana Oasis Zero-Gravity Massage Chair.
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